Course 7 of 7 · Advanced · 1-2 hours

Fault Diagnosis

In short

Real fault-finding challenges! Systems have hidden faults - use your multimeter and diagnostic skills to find and fix them. You will diagnose no-power faults, find broken connections, identify component failures, trace faults systematically, replace faulty components.

Comes after S-Plan Wiring or Y-Plan Wiring.

The 5 challenges

  1. 01

    No Power to System

    The customer reports that the heating system has no power. The programmer display is blank and nothing works.

    Easy · 5 min
    Call-out: 'Nothing works - no heating, no hot water, and the programmer display is blank.' The fused spur is on and its neon is lit.

  2. 02

    Heating Not Working

    The customer reports that hot water works fine, but the central heating won't come on despite being called for.

    Medium · 10 min
    Call-out: 'Hot water is fine but the radiators never get warm. The programmer says heating is ON and I have turned the room stat right up.'

  3. 03

    Hot Water Not Working

    The heating works fine but the hot water cylinder isn't being heated. The customer says it's been getting progressively colder.

    Medium · 10 min
    Call-out: 'The heating works but we have had no hot water since another firm fitted a new zone valve last week.'

  4. 04

    Valve Stuck

    The customer hears the heating system trying to fire but nothing heats up. You can hear the zone valve motor running.

    Hard · 15 min
    Call-out: 'Heating is not working. I can hear nothing from the airing cupboard when it comes on - it used to whirr.'

  5. 05

    Intermittent Fault

    The customer says the heating works 'sometimes'. It seems random - some days it works, other days it doesn't.

    Expert · 20 min
    Call-out: 'The boiler keeps cutting out and coming back on by itself, every few seconds, even though the heating is calling all the time.'

Fault Diagnosis in the DrawWarm simulator

You will learn to

  • Diagnose no-power faults
  • Find broken connections
  • Identify component failures
  • Trace faults systematically
  • Replace faulty components

Your first fault is waiting.

The demo opens with the launch: leave your email and the link lands in your inbox that day.

Get the demo link